Having come from a company with a large internal IT department, I must admit I was a little bit unsure how an ‘outside’ IT provider would match up. But I was very impressed with the speed and professionalism shown by BrightVisions and especially the technician that set my new laptop up. I must say it was definitely sorted out quicker than any experiences I had at my old company – which really puts their IT department to shame!
Ryan - Precision Instruments Provider (30/01/2013)
The team have all been fantastically patient and proactive. I have had to call for IT assistance pretty regularly recently and each time I have called, the guys have been incredibly helpful.
Antonia - Charity Organisation (30/01/2013)
All my issues have been dealt with quickly and the support team were really helpful
Financial Specialist (06/12/2012)
My issues were dealt with immediately and got me back up and running again in minimal time. Special thanks to the technical team who are always very helpful.
Occupational Health Provider (06/12/2012)
Thank you SO much for your help - you've been really speedy and proactive and I've never come across such great IT support. I really appreciate your excellent help and I'll be sure to recommend you.
Olivia - Residential Lettings Specialist (23/11/2012)
I made the decision to change our IT Support company in August 2012 and having had a verbal recommendation decided to choose Bright Visions. Throughout the whole process of changing suppliers I have found the whole team to be incredibly supportive and focussed, ensuring that the handover went smoothly. Since I have been with Bright Visions they constantly surprise me with their effective management of any IT issues that I have, and the best thing about it is that once the issue is lodged I know that it will be dealt with and I don't have to keep remembering to chase anyone up. I would recommend this company to anyone who needs IT support, and I look forward to long working relationship with them.
Pauline W - Professional Security Guard Company
I just want to express my thanks on behalf of everyone for the help and assistance that Martin always provides. We sincerely appreciate the service he provides, with expertise and always willingly. He is always courteous and nothing is ever too much trouble for him. We are always completely satisfied with his work. We would be grateful if you would extend a special thank you from all of us to him.
Beatrice B - Employment Specialist (20 June 2012)
You are absolute stars! Thank you so much for coming back, persevering and saving us lots of grumbles and headaches. Your service is exemplary. Thanks again.
Natalie N - Local Charity (8 June 2012)
BrightVisions have been supporting our IT network for several months now and I just wanted to take this opportunity to commend BrightVisions for the excellent standard of work and professionalism. When we first awarded the contract to BrightVisions we were most insistent that you would have to live up to our standards. Your team has turned that on its head, setting new standards of service which have surpassed our expectations. We have absolutely no reservations about recommending your services and would be delighted to provide a reference.
Lucy M - Resourcing Specialists
My choice 2 years ago, to engage you has been supported by what you have achieved for us and our business. Thank you.
Dr Chris S - Chartered Physiotherapists
Thank you so much to you and the team at BrightVisions for reviewing and subsequently taking on all our IT needs. It is only from the hard work and technical capability of BrightVisions that we have been able to comprehend the flaws in our systems and therefore the enormous risk our business has been running for the past 2.5 years due to, dare I say the incompetence of our previous IT support company who we had entrusted with our most precious resource – our intellectual property. We felt complete confidence in your ability from the outset with a full and comprehensive audit completed and this confidence has only grown since we went live; every person we have had contact with has been courteous and professional and has handled our problem or query with no fuss and to our complete satisfaction. I have no hesitation in recommending your organisation.
Clare W - Recruitment Specialists
Having used BrightVisions IT support for many years and recently during our complete hardware change, domain change and HQ relocation, it’s about time we recorded in writing our appreciation for the excellent service provided. Not only are we entirely satisfied by the level of experience, skill and understanding shown in supporting our technical and operational business needs, but I have to say the professionalism, flexibility, helpfulness and good old-fashioned courtesy and consideration shown by every single member of BrightVisions’ staff on every occasion is most refreshing in today’s world – well done and thank you!
Rod S - Global Digital Finishing Equipment Manufacturers
I would just like to thank you for having such a great team. Since we have joined up with BrightVisions I truly feel that we have found an IT partner who understands our needs and delivers what you say you will. In particular I really would like to thank Alex for all the help yesterday. He really made the office move very straight forward and was able to get everyone up and running when needed. I would also like to add that it is the first time I have ever had to encourage someone who does not work for the company directly to leave the office as he was still going at 8 pm last night when even I was beginning to flag!
Maxine L - Residential Letting Specialists
I wanted to write this letter as a testimonial about how happy we are with your service. Our office move went very smoothly, thanks in a large part to you and the team setting our IT systems up so efficiently. Since then, we have been extremely impressed by how reliable, friendly and efficient your service has been. I have already been able to recommend you to one of our clients and will not hesitate to do this again when the opportunity arises. Thank you again for all your help.
Chris W - Telemarketing Services
BrightVisions provide a consistently excellent service, demonstrating unrivalled attention to detail
John B - Cambridgeshire Chamber of Commerce
BrightVisions have done us the world of good!
Arlene H - Global Provider of Precision Instruments and Services
BrightVisions are a valued partner and now an integral part of our business
Gordon S - Global Provider of Materials Handling Solutions