IT Support Overview

Active IT Support from BrightVisions

BrightVisions Ltd specialises in providing remote and on-site IT Support to small, medium and large businesses and offer three Support Levels to cater to most demands and budgets.

At BrightVisions we pride ourselves in providing fast, effective, friendly and professional IT support to our exclusive client-base. We aim to respond to all Support Requests within an hour and then to resolve those support issues within 8 hours (depending on the severity and nature of the issue of course).

Our staff members have qualifications and day to day experience in configuring and supporting:

  • Windows Server 2003 and 2008
  • Exchange Server 2003 and 2007
  • All other Windows Operating Systems
  • Proactive Network Administration
  • Bluetooth Devices and Services
  • All types of Computer Networks
  • Online and Local Data Backup Systems
  • Broadband Services
  • Computer and Network Security Systems
  • Hosting and e-mail Accounts (including Hosted MS Exchange Accounts)
  • Laptops, Desktops, Servers of all types and many other Hardware Devices

 

The BrightVisions Support Packages provide:

  • Peace of mind

The BrightVisions IT Support service gives our clients the peace of mind that comes with knowing their computer systems and networks are constantly monitored by experts, who work to ensure they their systems work for them, everyday.

  • Value for money

Our clients pick the support package that suits their needs best, from Basic to Complete. We work with out clients to get the most out of their hardware and software, with no long-term commitment, unless they want it.